4 #custserv news you cant afford to miss

This week has been a busy week for the #custserv world

I have found the 4 top news that you cant afford to miss this week!

2012 has been quite a year and our friends at SMH have listed the worst customer service experiences of the week

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Travolution had a great Guest post this week.  The discussion was whether customer service is a must in the digital age.

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Ryan Air add more fees yet again.  Is it getting to the point where customer service doesn’t matter anymore?

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Entrepreneur discusses what to do when customers get mean on social media

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Stefanie Amini
is Specialist in Customer Success and chief writer and editor of I Want It Now, a blog for Customer Service Experts. Follow her @StefWalkMe