The Greatest Customer Service Reads

How Gamification Makes Customer Service Fun Gamification is the right way to go. Read Sharon Florentine’s article to find out why gamifying your customer service could be the beginning of your success. Support Teams: Stop Being Blinded by Faster Response Times Is your CS team making the mistake of rushing your customers through the support

This Week’s Best in Customer Service

Amazing Customer Service for Non-Profits Non-profit organizations fully rely on volunteers and well-wishers for support. That being the case, it is imperative that such an organization has exemplary customer service. Jeremy Kmet suggests some tips on how to go about this. How to Maximize Your Customer Service Productivity As a company grows exponentially, it gets