Amazing Customer Service News You Probably Missed This Week

A New Year and a New start!  New year resolutions are already out the window, but its not too late to catch up on the news round up of the week! Win the Customer, a customer service blog highlights the top news from 2012. Read more A recent study showed that 71% of brands dont reply to their customers’ tweets!

#Custserv News You don’t want to Miss!

This week has been a busy week for the #custserv world. I have found the 5 top news that you cant afford to miss this week! The retail sector was looked at closely this week!  Mary Portas – Secret Shopper – Are You Being Served? is a show that looks into the state of Customer Services