Top Customer Service News, Tailored to you!

Switching your strategy to the customer experience. Is this what’s really important?  More and more customer service experts are discussing this idea.

Check out the Top news, Tailored just for you!

Lego went the extra step in making their customer service a true customer experience.

Read more here

The Guys at Fonolo  wrote a great piece highlighting the top 10 trends in Customer Service for the next year (2013 in case you forgot what year it was)

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Business Insider highlighted the 15 worst companies for Customer Service!  Hope none of my readers were in the list!

Read more here

Are there habits for your customer experience that proves success

Read more to find out!

Customers that stick, a great blog highlights the idea of Customer Service excellence

Read more to find out!

And now for something extra!  A Fine example of bad customer service on social media channels.

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Hope you enjoy the news round up, tailored to you!  i sure loved finding them for you!

Have a great weekend!

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Stefanie Amini
is Specialist in Customer Success and chief writer and editor of I Want It Now, a blog for Customer Service Experts. Follow her @StefWalkMe