Weekly news roundup! Catch up on the top 5 news articles you’ve missed this week!

Customer Service is the new marketing. Exploring tools to make #Custserv better for your brand.  Read I Want it NOW’s weekly news roundup of the week!  Make sure you don’t miss a thing!

What’s in the news for this week?

Barak Obama won his second term as President of the United States of America. He stated that the public deserves competent, efficient, and responsive customer service from the Federal Government. Barack Obama’s Executive Order just that!

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Successful customer service culture requires constant development, progression, and reflection each and every day. Read what a leading expert has to say about the matter

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We are always buzzing and chatting about what to say to the customer, how to do and other best practices!  Ever thought of learning what not to say? Read some interesting ideas right here.

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Its all about new ways to measure customer service and its success this week!

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Leading customer service expert Shep Hyken highlights some of the top customer service tweeters!

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Stefanie Amini
is Specialist in Customer Success and chief writer and editor of I Want It Now, a blog for Customer Service Experts. Follow her @StefWalkMe