This week has been a busy week for the #custserv world
I have found the 4 top news that you cant afford to miss this week!
2012 has been quite a year and our friends at SMH have listed the worst customer service experiences of the week
Travolution had a great Guest post this week. The discussion was whether customer service is a must in the digital age.
Ryan Air add more fees yet again. Is it getting to the point where customer service doesn’t matter anymore?
Entrepreneur discusses what to do when customers get mean on social media