5 Customer Service Nightmares

Every contact center has those annoying little “bugs” that slow it down, and irritate the living daylight out of the helpless customer calling in. If only contact center managers read the eBook “The Art of Contact Center Efficiency”… But not all is lost. You can sign up to a FREE Webinar below, and learn how to give your customers and agents an easier and less confusing experience.

Amy Clark is the Lead Author & Editor of IWantItNow Blog. Amy established the Customer Engagement blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to customer service, support and engagement.