April Fool’s Day: Support Agents Vocabulary

Would you complete a 5-minutes survey about your experience today?”

“Can I put you on hold for just one sec”

“Have you tried to turn it off and then on again?”

“Wait, your printer is on fire?!”

If you are well-experienced customer service manager or support agent, you know these sentences by heart. This video, by zendesk, presents some of the funniest (and most accurate) support agents quotes. Happy April Fool’s Day!


Amy Clark is the Lead Author & Editor of IWantItNow Blog. Amy established the Customer Engagement blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to customer service, support and engagement.