5 Ways to Build a Great Knowledge Base

This is a guest post by Nunzia Falco Simeone, Marketing Manager at Deskero and editor-in-chief of Deskero corporate blog. Deskero is a simple yet effective way to offer great customer service, and to take it to its next level through seamless integration with social networks. Follow  at @deskerocare. Allow Customers to Self-Solve with an Excellent Knowledge