Its been a great week for Customer Service, and an even better start to the year! January was packed with predictions and ideas that can kick start an amazing year!! i wont recap on January but instead bring you the best news that i found that is perfect for you.
A great article about making your customers happy tomorrow…and the next 10 years,
Read more to see the best tips
Its often all about the customer experience.
Read more about it here
23 Thoughts for Customer Experience in 2013
The guys at Fonolo discuss 3 Call Center Best Practices from the Consumer’s Perspective. A great read.
The customer experience is ever relevant in the world of telecom.
Read more about it here
Hope you enjoyed this weeks news roundup! Have a great week!