A busy week in the Customer Service world. Social customer service is again taking front stage, as well as some crucial support issues that are being addressed by the experts.
The concept of The Power of Social Customer Service is being explored.
Read more from entrepreneur.com
Kate Nasser explores the idea of customer loyalty being an experience.
Customer service thought leader, Shep Hyken talks about trying to be nice in order to succeed.
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What can we learn about customer service tactics from a Jedi master?
Read more to find out
Oracle has advised that the Customer experience is the no.1 priority for any company.
how to fix customer service in 2 easy ways!
Hope you enjoyed this weeks news roundup! Have a great week!