The Happy Customer Formula

Have you ever asked yourself what will keep your customers happy? What you need to do in order to truly impress them? There are many criteria in ways to keep your customers happy and they change from business to business.

In this infographic by Visioncritical, which is based on study, you can learn the different ways to keep your customers happy. There are five important elements for every consumer. Maintaining them will help you gain more customers and increase their satisfaction.

According to this infographic,  31% of customers will do business with companies that have personalized promotions based on purchase history; 22% want to have different payment alternative such as mobile wallet. Learning from these statistics will improve your customer service and success.


Amy Clark is the Lead Author & Editor of IWantItNow Blog. Amy established the Customer Engagement blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to customer service, support and engagement.