This week’s best in Customer Support identifies some key steps to winning your customers’ support, 15 traits of top-tier support departments, and even some key ways to show your customers some love this Valentines Day.
Andrew Konoff’s article outlines the very best in customer service. From motivation to gathering important feedback, this article can help you improve your own customer support.
2. Why the Right Answer in Customer Service Means Everything
In this article by Tricia Morris she identifies the importance of knowledge management in customer service and 5 reasons it truly matters.
3. 15 Traits of Top-Tier Support Departments
Gregory Ciotti’s article outlines some of the very best in customer support strategies. If you’re looking to out-support the competition, this is the article for you.
In this article by Micah Solomon, he identifies some key starting points for superior customer service. These initiatives can start today, so that you waste no more time wondering how or where to begin.
Finally in this article we look at just what your customers want from you this Valentines Day. From engagement, and listening to gifts, you can be prepared for improved relationships with your customers.