Top New You Can’t Afford to Miss, Tailored to You!

Customer service was this week talking about who the best of the best are and how and what we can learn from them!  Congrats to Shep Hyken for getting the no.1 Vote!

Just incase you didnt see, here is the top 100 list brought to you by Call Center!

Customer think shares a guest post about why companies should care about the agent.

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CMSWire explores and shares a great infographic.  the good, the bad and the ugly of customer service!

Read more here

Learn how to avoid being a customer service robot.

Read more here

Hope this was interesting for you..and I hope you have a great weekend!


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is Specialist in Customer Success and chief writer and editor of I Want It Now, a blog for Customer Service Experts. Follow her @StefWalkMe