Top News You Cant Afford to Miss, Tailored to You!

Customer Service and the world of support are things that are now considered the core of any business.

Branding can only go so far, and people are coming to the conclusion that customers really matter for long term branding!

Win the Customer explores the idea of building customer loyalty.

Read more to find out how easy it can be.

Everyone has failed in one instance or another.  but here you can now check out how to fix it.

Read more from the team at Loyalty360

Social Customer service is still a vital part of getting the support out to the customers.  Check out some helpful hints to handle customer service on your facebook page.

Read more

Business2Community explains how the design of the work space can affect the call center employee satisfaction.

Read more here

Kate Nasser discusses some ideas that are important in Customer service.

Read more here

hope this has been helpful to you this week.  i really enjoyed the kind of news that has been out there this week, and hope you have too!


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is Specialist in Customer Success and chief writer and editor of I Want It Now, a blog for Customer Service Experts. Follow her @StefWalkMe