Customer Service and the world of support are things that are now considered the core of any business.
Branding can only go so far, and people are coming to the conclusion that customers really matter for long term branding!
Win the Customer explores the idea of building customer loyalty.
Read more to find out how easy it can be.
Everyone has failed in one instance or another. but here you can now check out how to fix it.
Read more from the team at Loyalty360
Social Customer service is still a vital part of getting the support out to the customers. Check out some helpful hints to handle customer service on your facebook page.
Business2Community explains how the design of the work space can affect the call center employee satisfaction.
Read more here
Kate Nasser discusses some ideas that are important in Customer service.
Read more here
hope this has been helpful to you this week. i really enjoyed the kind of news that has been out there this week, and hope you have too!
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