Customers are the heart and soul of your business. If you’re not mindful of their needs and expectations you’re not likely to survive for a long time in your market. This short video talks about how to deal with angry and dissatisfied customers to ensure they become brand ambassadors rather than people who spread bad words about you.

Highlights:

(1)A nice introductory video that highlights the need for prepared to deal effectively with angry customers.

(2)Coach J. Taylor’s step-by-step method to dealing with angry customers makes it extremely easy for anyone to follow and understand every bit about this video

Humor plus loads of new tips in this clip will surely leave you yearning to spend more time with Mr. Taylor.