6 Movie Scenes Presenting the Worst Types of Customers

We’ve all seen them, and we’ve all met them. We’ve encountered some of them during work, and others when we go out. They are everywhere. Yes, I am talking about terrible customers.

This video lists these types of customers, who can really make us lose it, and divides them into 6 “types:”

  1. The Oral Abuser
  2. The Rule-breaker
  3. The Belligerent
  4. The Fueder
  5. The Cheat
  6. The Service Guarantee

Each is demonstrated through a scene from a well-known Hollywood movie, starring some household names like Will Ferrell and Ryan Reynolds. But even though the events presented in this video are taken from the movies, they depict real-life situations most customer service representatives have experienced at some point during their career.

What do you think? Looks familiar?

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Amy Clark is the Lead Author & Editor of IWantItNow Blog. Amy established the Customer Engagement blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to customer service, support and engagement.
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